One of the major differences between EHR (Electronic Health record) and EMR (Electronic Medical Record) is with regard to how the data stored electronically is used and shared.

1. While EMR relates to the confines of a practitioner or a single health office, the EHR relates to the sharing of documents across different providers.
   

2. While EMR is only the electronic data of a single diagnosisⁱ, the EHR is a comprehensive view of the patient’s overall health condition.
   

3. EHR can be said to be a comprehensive data of the health history of the patient.
   

4. EHR is more useful in the treatment of a patient as it contains up to date information of a patient’s health condition. As EMR pertains to only the clinical data of a patient of a single clinic, it cannot be said to be complete in all aspects.

The Wisconsin Department of Public Health has determined that public health systems that receive EHR data do not need to be certified.

Nightingale Notes is a web-based application that runs in a web browser, like Mozilla Firefox. There is no Champ software to install, no updates to install, and no server maintence for your agency. We make all the updates after business hours, and backup your data nightly on secure servers in two different geographic locations. For more information, please read the Nightingale Notes Whitepaper.

You can add additional licenses at any time. The more licenses you currently have, the less additional licenses cost. Please contact our sales department to find out how much an additional license will cost for your agency.

The cost for Nightingale Notes, our newest web-based product, annual support is based on the number of licenses you purchase. We price our products very competitively. Our sales staff is glad to work with you to provide pricing on support, training and licenses. Please contact us for a personalized quote.

If you are using our legacy TouchPoint product, please contact our support staff for questions on your support fees.

Our office hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Central Time. We observe the following holidays:

• New Years Day
• Good Friday
• Memorial Day
• Fourth of July
• Labor Day
• Thanksgiving
• Day after Thanksgiving
• Christmas Eve
• Christmas Day

• Response time for phone calls ranges from an immediate response to a 1-2 hour return call time.
• Response time for emails and faxes is typically same day or next day.

Typically we will support the following:

• Questions related to the software, including billing questions related to setupⁱ
• Bug fixes
• General maintenance to the application
• Questions about converting from older versions of Champ

• Save time and money
• Generate bills more efficiently
• Electronic billing for Medicaid and commercial insurance
• Private pay invoices
• Omaha System promotes accurate, standardized nursing notes and clinical charting
• Clinical system tracks assessments, visits and contacts, additional services and inventory
• Administration system produces invoices, payments; integrates timesheets and cost reporting
• Data can be generated out of Nightingale Notes in PDF, XML, and CSV formats
• Customized reports
• Track employees' productivity time
• Reduced double data entry

We have been quietly developing a strong customer base in the upper Midwest and have recently expanded to other parts of the country. We only grow as fast as we can serve new customers with the same first-name support we're committed to.

We think so! We've been making software for 25 years now. We have over 100 customers, many of whom have been with Champ for 20 years or more. We don't get funding from venture capital, and we keep a low debt load. We listen to customers and don't expand beyond what we can handle. All these things contribute to our financial stability and customer satisfaction.