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Frequently Asked Questions 

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  • Why did I receive the error message, "Missing BDE Alias registry key. Please run CHAMP_CONFIG.EXE?" Solution (PDF 174KB)

  • Why am I getting an "Execution Error: Out of range: Start point (error 164)?" Solution (PDF 101KB)

  • Why am I getting A "RAP has Wrong Statement From Date, or Wrong HIPPS Date, or is missing the HIPPS Code" error? Solution (PDF 94KB)

  • Why did I receive a "Transfer Interrupted with Errors" message while transferring a client. Solution (PDF 95KB)

  • How do I get around the "Password Expired" error?
    Solution (PDF 67KB)

  • Why is CHAMP running so slow? Solution (PDF 75KB)

  • How do I move CHAMP server software to a different server?
    Solution (PDF 149KB)

  • How do I move the database files to a new location once I've installed them using the CHAMP install procedure?
    Solution (PDF 145KB)

  • Why did I receive the error message, "Error: Value out of range. (error 192)" when trying to view the interventions screen in the ClickNotes system?
    Solution (PDF 777KB)

  • How do I access CHAMP Help Files?
    Solution (PDF 11KB)

If your problem is not listed above, please contact CHAMP support at 507.388.4141

 
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La Crosse County,
La Crosse, Wisconsin:
"Excellent response time [from CHAMP support staff] when we encounter problems. Thank you!! Very knowledgeable and always courteous and patient with our needs."

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