Support
New Customers
Installation InstructionsWhen are CDs shipping? How do I prepare for the installation? Answers to these questions and more are found here.
Customer Support Overview
Information on response times, software updates, and more.
Remote Support using WebEx
Using WebEx is like having a support representative in-house, and all information is transmitted securely.
Current Customers
CHAMP TouchPoint:
- Updates (May
2008 Release, 05.15.08)
Download the latest release of CHAMP TouchPoint.
-
Frequently Asked Questions
Answers to your most commonly asked questions.
- Downloads
Updates, ServerTools, etc.
- Common Pay Code Setup Screens
- Medicare (PDF, 154K)
- Medicaid - Minnesota (PDF, 155K)
- Medicaid - Minnesota PCPO (PDF, 156K)
- Medicaid - Wisconsin (PDF, 98K)
- Medicaid - Wisconsin Birth to 3 (PDF, 159K)
- Medicaid - PrimeWest (PDF, 162KO)
- Secure Blue (Institutional) (PDF, 161K)
- Secure Blue (Professional) (PDF, 103K)
- UCare HMO (Institutional) (PDF, 159K)
- UCare Insurance (Institutional) (PDF, 97K)
- UCare Insurance (Professional) (PDF, 99K)
- Documents
- Setting Up Custom Vitals (PDF, 14K)
- Home Health Combobox Codes (PDF, 113K)
- Creating 837s (PDF, 196K)
- Reading 997s (PDF, 345)
- Newsletter Archive
CHAMP TouchPoint PDA:
- Resources (username and password
required)
| La
Crosse County, La Crosse, Wisconsin: |
| "Excellent response time [from CHAMP support staff] when we encounter problems. Thank you!! Very knowledgeable and always courteous and patient with our needs." |
We know you by name,
not by account number.
More than just Software...
First-name Support.
© CHAMP Software 2005