Support Volume 2 >> 
CHAMP Software, Inc. eCHAMP Express
  Vol. 1 January 2004  
In this issue...

Technology Humor

Installs finishing up for CHAMP HIPAA Version 2

News: Clinic & HHA Scheduling modules coming soon!

Sales Update

Have you seen this feature?

Tech Tip: Spin Boxes

 

Technology Humor

Things you don't want to hear from your customer support representative:

"I'm sorry. My computer is down and I know nothing about anything."

"The number you have reached is no longer in service."

"OK. Is your computer plugged in and is the power switch on?"

"You haven't done a backup for HOW long?"

"No, that is not a cup holder."

  

January Greetings from CHAMP! We've decided to turn over a new leaf and launch a regular newsletter. You'll find tips, tricks, news, and humor in each issue.

We've subscribed you for this first issue automatically, but you can unsubscribe at any time by clicking the SafeUnsubscribe link at the bottom of this newsletter. Others can also sign up for future newletters on our website.

  • Installs finishing up for CHAMP HIPAA Version 2
  •    After a few bumps and snags, the install cycle for CHAMP HIPAA Version 2 is almost completed (hurray!). We've learned a lot about Microsoft SQL Server(TM) that should smooth the way in future months. It's taken patience and perserverence, and we thank everyone for their involvement in meeting HIPAA compliance.
  • News: Clinic & HHA Scheduling modules coming soon!
  •    You will soon see two new scheduling modules added to CHAMP. One is designed for public health agencies to schedule clinic visits, and the other for home care agencies to schedule aides.

    Features include: day/week/month at a glance, verification of authorized services, one-click billing record creation, warnings for duplicate appointments, variable-length appointments, double-booking option, and more to come!

    Interested? We're looking for beta testers, who will receive a 50% discount when purchasing the module and have first-hand input on functionality. Call us or reply to this email for more info.

  • Sales Update
  •    In 2003 CHAMP began expanding sales territories from Minnesota and Wisconsin to a more national base including Arizona, California, Indiana, Iowa, Michigan, and Missouri. CHAMP also joined the Home Care Information Technology Council (HITC) to help agencies understand the value technology can add to home care practice.

    Now in 2004, CHAMP will be traveling to Texas, Oklahoma, and New Mexico, as well as the states mentioned above. Also this year, CHAMP welcomes new customers: Riverside County Public Health, California, and Menasha Health Department, Wisconsin.

    HITC website...

  • Have you seen this feature?
  •    Looking for OBQI tools? Use a report found in CHAMP HIPAA--the KBS Change Report. It's found on the Agency Reports Menu, under Client Management.

    This report takes the data you've been capturing with KBS ratings and translates it into a graphical illustration of your services' impact on clients. You can see outcomes!

    Full article...

  • Tech Tip: Spin Boxes
  •    Numeric spin boxes in HIPAA Version 2 behave differently because of SQL Server data types. To key numbers instead of scrolling up, hit the Insert key to change the cursor to a rectangle. Then left-arrow the number of digits you want to type, then type the digits. Hit Insert to turn it back on if you want.

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