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eCHAMP Express Vol. 3
June 2004

There's always more work to do than people to do it. Exploring new areas of CHAMP is not exactly "high priority" when claims need to be sent and clients cared for!

Nevertheless, take time this month to examine ways to increase reimbursement, reduce reimbursement time, and improve quality of care with a feature already in CHAMP. Peruse tips from Bob on the side.

Invest a few minutes now; save money later.

in this issue
  • To SCIC or not to SCIC... The Bottom Dollar
  • Pathways Pave the Way to Improved Care
  • HIPAA-compliant Claims Pay Off
  • To SCIC or not to SCIC... The Bottom Dollar

    Before you bill another significant change in condition (SCIC), determine if you'll lose $$ needlessly.

    Myth 1: A deterioration in condition resulting in a higher HHRG will increase reimbursement. Fact: This could decrease reimbursement late in the episode due to pro-rationing. The CMS Home Health Agency Manual states "...if the HIPPS code weight increased but the pro-ration of days in the SCIC adjustment would result in a financial disadvantage to the HHA, the SCIC is not requied to be reported" (Section 467.29). Have staff step through this decision flowchart before issuing a SCIC.

    Myth 2: Any improvement in patient condition warrants a SCIC. Fact: "The SCIC improvement does not apply to patient improvement that reflects the goal of patient improvement in the plan of care. Where the SCIC reflects a lower HHRG due to unanticipated improvement in patient condition, the SCIC must be billed." [emphasis added, CMS FAQ]

    Myth 3: Determining when not to file a SCIC is a tedious process. Fact: CHAMP calculates SCICs on the Medicare Billing Report, putting ** beside SCICs that would cause you to lose money. That's a clue to examine the case, and if you choose not to submit the SCIC, check the "Ignore SCIC" box on the Billing HHRG Codes screen.

    Pathways Pave the Way to Improved Care

    Debated using pathways (standardized care plans)? If you're looking for a way to reduce charting time while increasing quality of care, pathways may be your answer.

    CHAMP comes pre-installed with MCH, Adult, Child, and Parenting pathways, built by leaders in the community health field (home care pathways are under development). You can also build custom pathways to fit your unique client needs.

    HIPAA-compliant Claims Pay Off

    CMS announced that as of July 1, Fiscal Intermediaries will hold Medicare payments for non-HIPAA-compliant claims an additional 13 days. Are you still billing Medicare in a legacy format? CHAMP doesn't!

    Email us to request documentation for creating 837s and reading 997s in CHAMP. You can't afford to wait 13 extra days for reimbursement.

    Support Corner: Meet Bob

    Bob Mehltretter (a.k.a. The Funny Guy) serves as our first line of support. He savors Snoopy comic strips, flavored coffee, and telling jokes.

    Update Your Address Book!
    1) Please email support questions to support@ champsoftware.com instead of champ2. This creates a case in our support/call tracking system.

    2) If you reply to our emails (instead of creating new ones for the same issue) it's easier to resolve your issue since the emails automatically go into the correct case.

    Multiple Diagnoses on 485
    If you've applied Release L or higher, there is no benefit to checking a 485 for the printed or signed flags. By customer request, we removed that requirement. Multiple diagnosis codes now work correctly with a valid provider number and date range.

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