Using the Blackboard Virtual room

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Virtual Classroom

BLACKBOARD VIRTUAL TRAINING ROOM INSTRUCTIONS

Please do the following at least 2-3 days before your first webinar:

1. Check that all computers that will be used to access the Blackboard virtual training room have the required software. To do so, go to http://support.blackboardcollaborate.com/ics/support/default.asp?deptID=8336&task=knowledge&questionID=1473

2. It will take a few minutes to load as it is trying to determine if you have the required software. It will even post a link for any software or software updates needed. You will need to restart your computer for any updates to take effect.

If there is any software missing, follow the instruction on the screen to install the appropriate software.

On the day of your webinar:

1. Contact your IC for the link to Blackboard and enter it into the address bar on your web browser.

2. When you get to the Blackboard Session Log-in page, enter your name (first name or first and last name) and click on Login.

3. A window will pop up entitled “Opening dropin.jnlp,” asking you if you want to open the Java file. Click OK.

4. A download box will open and the Java file will download (you don’t need to do anything).

5. If a “Warning-Security” window pops up saying “The application’s digital signature cannot be verified. Do you want to run the application?,” go ahead and click on Run.

6. A window showing the Blackboard modules being downloaded will pop up. Shortly afterward, the Blackboard virtual training room window will open in a new window. Welcome!

7. The first time you enter an Blackboard room, it may ask you to run the Audio Setupⁱ Wizard. This is NOT necessary if your training is being done via teleconference. Check with your implementation team leaders if your training is being done via teleconference or using microphones/headphones/speakers.

8. If you are unable to enter the Blackboard training room, check with your IT department to make sure that your Adobe Flash plugin is current AND that your agency’s computer security settings allow downloading of Java files from unfamiliar websites.

9. You or your implementation team leaders may call into the conference line before or after entering the virtual training room. For a conference number, please contact a Champ trainer.

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