Presentation by: Randi Harms & Loretta Severin.
Communities are rich with resources—but too often, those resources are hard to navigate, disconnected from one another, or not reached by the people who need them most.
This webinar will explore how communities can create a more connected and responsive safety net by improving how providers identify, connect to, and follow through on supports for the families they serve. This session will focus on:
- People — the relationships and roles that enable providers to coordinate and follow through
- Processes — how resource navigation is streamlined through provider workflows
- Tools — technical approaches that support visibility, navigation, and coordinated action
The goal is to move beyond fragmented efforts toward a coordinated, community-wide approach to resource sharing.
By the end of this webinar, participants will be able to:
- Identify and assess gaps in community resource networks. – Analyze where breakdowns occur within communities, including gaps in available resources, visibility, and coordination that impact providers’ ability to connect families to support.
- Evaluate barriers to effective coordination and navigation. – Examine both technical and non-technical challenges that limit how providers identify, access, and follow through on available supports.
- Describe the role of cross-sector collaboration in strengthening coordinated systems. – Explain how partnerships enable more effective provider action and contribute to a more connected and responsive system of care.
- Apply a people, process, and tools framework to improve coordinated action. – Use a structured approach to assess and strengthen how providers navigate, connect to, and follow through on resources within community systems.
- Develop strategies to strengthen coordinated, community – wide support. – Formulate practical approaches that equip providers to take action and ensure families experience timely, relevant, and effective connections to support.

